Overcrowded Living: Outputs and outcomes
The final design outcomes took two forms: a physical toolkit and a website, with further recommendations for phase two of the project to incorporate co-design and open manufacture of ‘bespoke’ furniture with and by overcrowded families. The toolkit is designed to support Council officers visiting overcrowded homes and consists of a booklet with a set of tools that diagnoses residents’ needs and collects more information about their to better focus support. It allows the responses to be recorded in a meaningful and useful way for both residents and Council staff. The design team also delivered a mock-up of a website to serve as an example of how the digital translation of the toolkit could work. The objective is for the website to serve as a self-diagnostic tool that can signpost residents to relevant resources and personalised advice and support. The tools have been well received by officers across a range of Council services that have contact with overcrowded families and are now being adapted to fit with the Council’s corporate requirements.
